Our Satisfaction Guarantee allows you to shop with confidence.

When you purchase with Phoenix Luxury we can confidently assure that your shipment will be sent promptly and arrive secure and intact to your door. You can track your shipment through the tracking system provided as well as contact our customer service via email or telephone.

Each package will be cushioned against damage, will clear customs, will be wrapped to avoid high import taxes, and will be exactly what you ordered. Shipment is free anywhere in the world.

All pictures show on our website are of the actual products you will receive.

We know that you want to know exactly what you are going to get when you place an order, so we have our photographer take pictures of every new product before it is put up for sale on our website.

As an online business, we take your online security very seriously.

All personal information is encrypted with industry standard 128-Bit SSL encryption, the strongest currently available whilst our internal systems comply with all standards (CISP) set forth by Visa & Mastercard and other credit card issuers.

We hope you find our satisfaction guarantee to be the foundation of a long term business relationship. We look forward to hearing from you and are always available if you have any questions.